SNI Top Defects — Status Report

Snapshot Oct 22, 2026 · Source: SNI Top 10 Defects Updated 5-19-26, column G ticket numbers · Jira statuses and comments as of Oct 22, 2026

Of SNI's 13 listed defects, 1 is closed, 1 has a fix built and waiting to deploy, and 11 are still open. The biggest risk is three Critical/High compliance defects (771, 916, 1232). Their delivery tickets are marked Done, but SNI says the problems still happen. Seven of the nine open Critical/High defects have no active delivery work today.

Closed1
Awaiting deployment1
In investigation1
Done in Jira, still failing3
Not started7

Status at a glance

Sorted by status, then SNI severity. Jira status in brackets. The sheet is titled Top 10 but lists 13 rows; all are included.

SNI #DefectSNI sev.PSOP / VVOPDelivery ticket(s)StatusLast update
1431Portal: draft edit changes origin to DriverHighPSOP-4095 (7 - Done)PSELD-2713 Done, web release Jun 24, 2026ClosedJul 25, 2026
1453Workflow: no date validation in Send to HOSHighPSOP-5502 (6 - Ready for Deployment)PRTY-8261 Done, Workflow 5.0.0Awaiting deploymentOct 21, 2026
1430False ignition events while drivingHighVVOP-771 (2 - Selected for Discovery)DFT-2386, PSELD-4772, DFT-1600 all To DoIn investigationOct 15, 2026
771Rejected UDT stuck in Pending for ReviewCriticalPSOP-3202 (1 - Options)SG-700 DoneDone in Jira, still failingJul 25, 2026
916End ELD drive on ignition offCriticalPSOP-1123 (5 - Execution, archived)COM-9019 Done, HOS 5.11.2; PSOP-817 DoneDone in Jira, still failingJun 24, 2026
1232Power malfunction not triggeringHighPSOP-3083 (7 - Done), reopened as PSOP-4617 (1 - Options)FLTL-1785 DoneDone in Jira, still failingJul 25, 2026
769Store and Forward not presenting UDTCriticalPSOP-5611 (1 - Options)NoneNot startedJul 25, 2026
1089Store and Forward auto-adds drive timeCriticalPSOP-1988 (1 - Options)NoneNot startedJul 25, 2026
680Prompt for missing load informationHighPSOP-5535 (1 - Options)NoneNot startedAug 4, 2026
1484Prompt co-driver for wheel driver's load infoHighPSOP-5503 (1 - Options)NoneNot startedJul 25, 2026
1044eRODS shows trucks the driver never usedMediumPSOP-2707 (1 - Options)NoneNot startedJul 25, 2026
1424Teams: configurable passenger-to-driver handoff timeMediumVVOP-763 (1 - Options; was PSOP-4012)DFT-1583 To DoNot startedJul 25, 2026
1248eRODS odometer / engine hours out of sequenceLowPSOP-3149 (1 - Options)PSELD-2370 Won't DoNot startedJul 25, 2026

Defect detail

Closed

1431 — Portal draft edit changes origin to Driver (PSOP-4095). The fix (PSELD-2713) shipped in web release 20260608 on Jun 24, 2026. SNI confirmed and closed it on their side in July.

Awaiting deployment

1453 — No date validation in Send to HOS workflow (PSOP-5502). In July, a fix ticket was opened to validate load start and end dates in the HOS Load Prompt. PRTY-8261 was completed Sep 16, 2026 in Workflow 5.0.0. Next step: confirm the Workflow 5.0.0 rollout date for SNI.

In investigation

1430 — False ignition events while driving (VVOP-771). The root cause is linked to DDE 6 clearing, which creates ignition events. On Oct 7, Compliance and DFT agreed to investigate jointly, and a ticket was queued for the next sprint. On Oct 15, SNI reported the ticket failed in their testing. Implementation tickets DFT-2386 and PSELD-4772 are To Do. Related item VVOP-775 (SNI defect 1441, random trucks in logs) is in Options.

Done in Jira, still failing for SNI

771 — Rejected UDT stuck in Pending for Review (PSOP-3202). The original fix, SG-700, is Done. SNI still reports 59% of UDT stuck over six months. SNI sent new examples on Jul 16, 2026. The PSOP is back in Options with no new delivery ticket.

916 — End ELD drive on ignition off (PSOP-1123). Delivery work is closed as Done: COM-9019 in HOS 5.11.2, plus PSOP-817. SNI tested the fix and it failed. The PSOP was archived in Mar 2026 during the Project Pathfinder cleanup because it had no primary team, so nobody is actively tracking it.

1232 — Power malfunction not triggering (PSOP-3083 → PSOP-4617). FLTL-1785 (Edge) closed the original ticket. SNI sent an addendum on Apr 14, 2026. They flagged it again on Jun 3 while testing the CVD-605 device (feedback in VVOP-986). PSOP-4617 is in Options.

Not started

769 — Store and Forward not presenting UDT (PSOP-5611). SNI confirmed on Jul 8, 2026 that it is still an issue.

1089 — Store and Forward auto-adds drive time (PSOP-1988). SNI says it happens 100% of the time and confirmed on Jul 8, 2026 that it is still open. No delivery ticket.

680 — Prompt for missing load information (PSOP-5535). Confirmed as a top-10 item on Aug 4, 2026, with a write-up attached. Pairs with 1484.

1484 — Prompt co-driver for wheel driver's load info (PSOP-5503). Enhancement. Pairs with 680; both affect SNI's CSA scores.

1044 — eRODS shows trucks the driver never used (PSOP-2707). SNI sent a more severe example in Feb 2025 and reported a failed retest in Jul 2025. No delivery ticket.

1424 — Configurable passenger-to-driver handoff for teams (VVOP-763, formerly PSOP-4012). Enhancement. DFT-1583 exists but is To Do.

1248 — eRODS odometer / engine hours out of sequence (PSOP-3149). PS considers this expected behavior after a UDT is reverted, and PSELD-2370 was closed as Won't Do. SNI disagreed in Jun 2025, and the item is still on their list.

Risks, blockers and next steps

  • Re-triage 771, 916 and 1232 against SNI's latest evidence and open new delivery tickets. The original fixes did not hold.
  • Unarchive PSOP-1123 (916) and assign it a primary team. Since the Mar 2026 archive, no one has been tracking it.
  • Assign owners to the unassigned items: 769, 680, 1484 and 1424.
  • Confirm the Workflow 5.0.0 rollout date for 1453 and tell SNI when to retest.
  • Schedule the joint Compliance and DFT investigation for 1430 and share SNI's failed test results with the team.
  • Decide on 1248: re-open it, or give SNI a written explanation of the expected behavior.
  • Ask SNI to confirm the list: the sheet is titled Top 10 but has 13 rows.

Sources: SNI Top 10 Defects Updated 5-19-26 (Google Drive); Jira at pltsci.atlassian.net — each PSOP/VVOP ticket, its linked delivery tickets and latest comments, read Oct 22, 2026. Internal use only.