Snapshot of Jira as of October 21, 2026
— tickets completed since January. The busiest month was — with — done. — completed tickets (—%) were SNI work.
Bars are tickets resolved that month. The line is new tickets created.
Days from ticket creation to resolution, for tickets finished that month.
October is month to date.
| Month | Done | Won't do | Created | Median lead (d) | SNI done |
|---|
Done tickets each month, split by whether they were flagged as SNI.
Flagged when "SNI" appears in the summary, description, labels or comments, when "Schneider" appears, or when the ticket carries a 3–5 digit client ticket number (Ticket ID: 1331, Defect 736, or a summary like 1489 - …).
| Ticket | Summary | Status | Client # |
|---|